Ohio Cannabis Retail is Evolving—Here’s How Klutch is Leading the Charge
Ohio cannabis retail is entering a transformative moment—positioned between medical maturity and adult-use expansion.
Ohio’s cannabis market is in transition. With medical access established and adult-use legislation in motion, dispensaries are operating in a dynamic, high-stakes environment. For operators, that means every patient interaction—and every square foot of retail space—matters more than ever.
Klutch, one of Ohio’s most trusted names in cannabis, is taking a bold approach. By integrating The Peak Beyond’s interactive shopping kiosks and digital displays, Klutch is delivering a smarter, more personalized shopping experience that meets patients where they are.
With thriving locations in Lorain and Canton, and a new Cleveland store opening in May 2025, Klutch is building the blueprint for modern cannabis retail in Ohio.
Why Cannabis Retail Technology Matters in Ohio
Dispensaries in Ohio face a unique set of conditions. The state still operates as a medical-only market, where patients often require education before making purchasing decisions. Product catalogs are becoming increasingly complex, and operators are navigating tight operational margins in a growing competitive landscape.
Unlike neighboring states like Pennsylvania and West Virginia—where in-store retail experiences are more tightly regulated—Ohio dispensaries have a real opportunity to innovate. Education-forward cannabis retail technology allows them to empower patients, improve conversions, and differentiate through smarter design.
This is where The Peak Beyond comes in.
Klutch + The Peak Beyond: Personalizing Patient Education
At Klutch’s Lorain location, interactive kiosks help patients explore cannabinoids, product types, terpene effects, and pricing—before they even reach the counter. The result is a smoother, more confident shopping journey that supports a wide range of shopping styles.
Whether a patient wants to take their time exploring terpene profiles or make a quick, in-and-out visit, The Peak Beyond’s digital cannabis menus and self-service dispensary kiosks adapt to each individual’s pace. This flexible, self-directed format improves satisfaction, reduces pressure on staff, and supports a high-quality experience for all.
In May 2025, Klutch’s Cleveland store will launch with a fully integrated tech-forward buildout, showcasing the next generation of cannabis retail design—patient-centered, efficient, and data-powered.
Self-Service Cannabis Kiosks That Deliver Results
The Peak Beyond’s system integrates directly with leading cannabis POS platforms—including Dutchie, Treez, Cova, Blaze, and Flowhub—to ensure real-time product availability and pricing across the dispensary floor.
These integrations give Klutch the ability to upsell products through personalized, guided recommendations while reducing strain on budtenders. With education built into the experience and product accuracy ensured through batch-level data, dispensaries can streamline the entire customer journey.
Operators like Klutch are seeing measurable results: higher average basket sizes (up to 20% increases), shorter lines, and faster onboarding for new staff.
Staying Ahead with Compliant, Connected Retail Systems
Learn more about Ohio cannabis regulations
In early 2025, Ohio passed Senate Bill 56, updating key regulations. The law introduced THC limits on edibles and extracts, tightened restrictions on public use, and reduced home-grow allowances—changes that increase the need for transparent, compliant product communication.
With The Peak Beyond’s kiosks, dispensaries can ensure patients receive clear, up-to-date, and regulation-compliant information. Because it’s all tied into live inventory systems, patients get exactly what they see—no surprises.
Compared to nearby states with more restrictive display rules, Ohio retailers have a unique advantage. Smart operators like Klutch are using that flexibility to deliver truly differentiated customer experiences.
Ready to Modernize Your Ohio Dispensary?
Klutch is setting a high bar for Ohio cannabis retail—and The Peak Beyond is the technology behind it. If you’re preparing to open, expand, or reimagine your dispensary in 2025, now is the time to act.
Invest in a system that personalizes the shopping journey, supports compliance, and drives meaningful business results.
Don’t just open. Lead.
