New Jersey Cannabis Dispensary Technology is Transforming Customer Experience

How Interactive Kiosks Are Transforming New Jersey Cannabis Dispensary Technology

In 2024, New Jersey’s cannabis market topped $1 billion in combined recreational and medicinal sales. That marked a 25% leap from the previous year’s total of approximately $800 million. This growth followed the launch of legal adult-use sales in April 2022—a pivotal shift that reshaped retail across the state. The transition from medical-only to full recreational access fueled a wave of new dispensary openings, expanded product offerings, and rising consumer expectations. As this evolution continues, New Jersey cannabis dispensary technology is becoming a critical competitive advantage.

As more dispensaries enter the market, tech-powered retail is quickly becoming the new standard.

Retail Innovation at the Forefront of New Jersey Cannabis Dispensary Technology

New Jersey’s cannabis landscape is evolving fast. Over 400 licensed dispensary locations are operated by 229 different businesses. Some manage more than a dozen storefronts, while others are small, single-location independents. But all face the same challenge: meeting rising consumer expectations for clear information, quick service, and a consistent brand experience.

This is where interactive displays and digital menus from The Peak Beyond come in. These tools offer a scalable way to deliver education, increase conversion, and maintain consistency—whether you’re outfitting one store or a statewide chain.

More than 85 cannabis operators in New Jersey run multiple storefronts. These businesses benefit from centralized content, unified analytics, and brand alignment. Single-location dispensaries can use the same tech to offer a polished, modern experience—without the need for a large team or budget.

In a competitive market, how a dispensary presents itself matters more than ever. The Peak Beyond’s platform delivers a consistent, high-quality experience that scales to fit any store. The integration of New Jersey cannabis dispensary technology plays a vital role in this success.

Interactive cannabis display metrics

Read more about the latest New Jersey cannabis market expansion on HeadyNJ.

Case Study: A21 Dispensary’s Interactive Breakthrough

A21 Dispensary integrated The Peak Beyond’s interactive displays—and the results are measurable:

  • 47% product view-to-checkout conversion
  • 75% conversion rate for ad-driven interactions
  • 20% reduction in staff workload

“Our staff no longer need to repeat product basics all day,” says the team at A21. “Now, they focus on deeper conversations and building relationships. Customers love the freedom to browse on their own terms.”

The displays perform especially well during peak traffic. Real-time product insights and intuitive interfaces help customers shop with confidence. That leads to more return visits and larger average orders.

Island Vibez retail kiosk

Island Vibez: Immersive Digital Shopping

Island Vibez serves a diverse recreational audience. They have adopted a full suite of The Peak Beyond’s solutions:

  • Digital menus for intuitive browsing
  • Self-checkout kiosks
  • Dynamic menu boards
  • Real-time product education displays

The store’s layout is intentionally built around the customer journey. Whether guests are browsing gummies, topicals, or flower, digital tools provide seamless guidance. These kiosks reduce pressure on staff while offering personalized recommendations.

In-store interactive menu

Photo credit: Hannah Gehris

Conservatory Cannabis Co: Knowledge-Driven Engagement

In Egg Harbor Township, Conservatory Cannabis Co. delivers an educational, self-guided shopping experience powered by The Peak Beyond’s technology.

  • Strain and effects education
  • Product comparison tools
  • Interactive terpene demonstrations

Customers explore at their own pace, building confidence in their selections. This has reduced pressure on staff and led to stronger satisfaction and loyalty among visitors.

Green Haven kiosk zone

Green Haven Industries: Journey Optimization

Green Haven Industries in Elizabeth has optimized store flow using strategically placed displays.

  • Flower exploration stations
  • Wall-mounted pick-and-place displays
  • Digital menu boards
  • Streamlined checkout touchpoints

Shoppers can compare products quickly or dive deeper into terpene information. These smart displays support a smoother journey, leading to increased product understanding and cross-category basket growth. By leveraging New Jersey cannabis dispensary technology, Green Haven enhances every aspect of the in-store experience.

Smart cannabis retail benefits

Why This Matters for New Jersey Dispensaries

Dispensaries across New Jersey—whether launching a first store or scaling statewide—need retail solutions that work. Interactive displays from The Peak Beyond help dispensaries:

  • Deliver turnkey shopper education
  • Increase speed and efficiency
  • Boost conversions and average order value

By empowering customers and reducing staff burden, dispensaries can focus on meaningful interactions. Interactive technology isn’t just helpful—it’s now essential to cannabis retail success.

Ready to Modernize Your Retail Experience?

Whether you’re designing a new store or reimagining your floor plan, The Peak Beyond provides proven tools tailored for New Jersey’s cannabis market.

Looking for a solution to start with? The Smart Flower Station is ideal for busy dispensaries that want to streamline shopping and boost exploration. With terpene education, product comparisons, and strain-specific content, it turns browsers into buyers.

Peak Beyond kiosk with customer

Book a Demo or Explore Our Store to see the system in action.

#NJCannabis #DispensaryTech #RetailInnovation #CannabisRetail #CustomerExperience #NJCannabisMarket #CannabisRetailTech #ThePeakBeyond

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